Compliance by design. Not by paperwork.
Propello is built as software for self-managing landlords, with guardrails that help you follow tenancy rules without acting as a licensed agent.
How Propello stays compliant
We’re infrastructure, not an agency. The operating model avoids the licensing and trust account risk that comes from acting “on behalf of” someone else.
We do
Built to keep you inside tenancy rules.
- Software only: landlords self-manage using Propello tools
- Rent is paid directly to the landlord (OSKO/PayID/bank transfer)
- A fee-free rent payment option is always available
- Audit-ready receipts and ledgers are generated automatically
- Templates and prompts support compliance (not legal advice)
- Bond guidance is provided; lodgement occurs with the relevant authority
We don’t
Where licensing and trust risk lives.
- We do not operate as a licensed real estate agency
- We do not hold, receive, or disburse rent (no trust money)
- We do not act as an agent collecting rent on behalf of landlords
- We do not force tenants into paid payment apps or surcharges
- We do not provide legal advice or represent parties at tribunal
Payment compliance
Tenants must have a fee-free way to pay rent. Propello is designed so rent flows directly to the landlord, without surcharges or forced third-party payment apps.
A fee-free rent payment method is always available.
Rent is paid directly to the landlord via OSKO/PayID/bank transfer.
Propello does not hold rent or operate a trust account.
State-based compliance engine
Propello tracks key tenancy milestones and produces audit-ready records. It’s product-driven compliance support, not a substitute for professional advice.
Rent increase rules
Tracks eligibility windows and generates state-specific notices (templates only).
Safety reminders
Tracks smoke alarms and safety check dates per property with proactive reminders.
Lease milestones
Expiry, renewal prompts, and pre-set reminder windows so nothing is missed.
Receipts + ledger
Every payment and event is timestamped for an audit-ready rent ledger export.
Dispute-ready logs
Messages, maintenance actions, approvals, and evidence stored in one timeline.
Tax deductibility
Your Propello subscription is generally treated like a property management expense and may be tax deductible, subject to ATO guidance and your circumstances.
Built to help landlords self-manage with confidence.
Compliance matters most when the day-to-day system is easy to use.Propello combines pricing clarity, direct rent flow, and cleaner record keeping in one product model.